Frequently Asked Questions

What is Drive Your Art^®?

Drive Your Art^® is a unique, immersive platform allowing you to test-drive your outdoor advertisements in a variety of scenes (urban, rural, highways) with full control over the amount of daylight, speed of travel, and weather conditions. Ensure your advertisements are optimized and effective for how your real-world audience will experience them.

Who is Drive Your Art^® for?

Drive Your Art^® is a great testing tool for ad agencies and designers but it is also useful for any organizations purchasing outdoor advertising.

What are the recommended computer requirements?

Drive Your Art^® is now a web-based streaming platform.  All you need is your computer and a modern web browser such as Chrome, Firefox, or Safari.

Does Drive Your Art^® work on my phone?

No, Drive Your Art^® requires larger screens so that you can truly view your artwork in the customized environments. While it will not run on mobile devices, it does work on larger tablets.

To get started driving your art you just need to:

1. Create an account
2. Purchase uploads
3. Click “Launch Drive Your Art”

Are there tutorials on how to customize the environments?

Absolutely! Check out the tutorials on our Using Drive Your Art® page.

Do I need to download the Drive Your Art^® platform?

No. Drive Yourt Art® is now a web-based streaming platform. There is nothing to download.

 

What are uploads?

Purchasing an upload allows you to upload one file for use in the Drive Your Art^® platform. To use Drive Your Art^® you need to have 1 or more uploads in your account.  That uploaded file can be used as many times as you want and in as many configurations that you create on the Drive Your Art platform.

How do I purchase uploads?

Uploads can be purchased on our website: https://driveyourart.com/pricing by going to the pricing page and selecting the number of uploads you want to purchase or an upload monthly subscription plan. Create an account and complete the on-screen steps to complete the purchase.

Do uploads expire?

No, Drive Your Art^® uploads never expire.

Do subscription uploads expire at the end of the month?

No, Drive Your Art^® uploads never expire.  If you have unused uploads in your account when the next monthly replenishment occurs they will remain in your account and be added to the total.

How do I cancel a credit subscription?

Canceling a subscription is easy. Log into your account on DriveYourArt.com and go to the “My Account” page. Click on Subscriptions. Find the subscription you wish to cancel and then click “Cancel”.

What is your refund policy?

Please refer to our refund page.

Does every member of my team need their own Drive Your Art^® account?

Yes, multiple people cannot use the same account at the same time. Accounts are free to set up so it is recommended to provide each of your team members with their own account.  You have complete control to disperse your purchased uploads among your team members.

How do I create accounts for my team members (sub-accounts)?

Log into your account and go to the My Account page. Click on “Multi-Accounts” and then click the “New Multiaccount” button. Enter the new sub-account email address (each account or sub-account requires a unique email address), password and Name. Review permissions and then click “Create Multiaccount” button.

How do I delete a team member (sub-account)?

Log into your account and go to the My Account page. Click on “Multi-Accounts” and then click “Edit account” for the sub-account you wish to delete. Click “Delete Multiaccount”.

How do I distribute uploads to my team members (sub-accounts)?

Log into your account and go to the My Account page. Click on “Multi-Accounts” and then click “Edit account” for the sub-account you wish to add or remove credits. In the “User Uploads” section enter the amount of uploads you want this sub-account to have. Then click “Change Uploads” button. For example if the sub-account currently has 0 uploads and you want distribute 2 of your uploads to that account then enter 2 in the “User Uploads” field. If the sub-account has 5 uploads and you want to return all of that sub-account’s uploads to your account then enter 0 in the “User Uploads” field.

What to do if I forgot my password?

Visit the Log In page on the Drive Your Art^® website and click ” Lost Password?” link. Enter in your account email address and check your email inbox for a reset password link.

How do I upload my artwork to the Drive Your Art^® platform?

Launch Drive Your Art^® (DYA) from our website. You can upload artwork at anytime from the DYA dashboard by clicking “Change Artwork” at the top of the screen or by navigating to “Manage Media” > “Add New Art Uploads” in the sidebar.

Alternatively, you can start the environment setup and you will be prompted to add artwork before the setup process is completed.

How do I select uploaded artwork to place in an environment?

The same pop-up where you upload artwork has a “Librar”

How do I change the environment?

Click the “Home” button on the upper right side to restart the build process. This will allow you to choose a different environment.

How do I change the weather?

In the Drive Your Art^® platform, select “Billboard” and continue setting up your environment and artwork. Once in the DYA Virtual World then click on the orange “>” icon in the upper left of the screen to view the fly-out adjustment menu. Select “Weather” and then adjust the amount of rain as well as the lighting and light direction. When finished click the “x” to close that panel.

How do I change the speed of the vehicle?

In the Drive Your Art^® platform, select “Billboard” and continue setting up your environment and artwork. Once in the DYA Virtual World then click on the orange “>” icon in the upper left of the screen to view the fly-out adjustment menu. Select “Drive Speed” and then adjust the speed of the vehicle using the “+” and “-” buttons. When finished click the “x” to close that panel.

How do I save a video in Virtual World?

In the Virtual World environment, click on the “Record Video” icon at the bottom center of the screen. A pop-up screen will allow you to name the saved recording. Then the Drive Approach will begin while being recorded. You can manually change the view to look left or right while the Drive Approach is being recorded (using the on-screen buttons or your keyboard’s left and right arrow keys) which will show up in the video.

How do I save a video in Real World?

In the Real World environment, click on the “Record” icon at the bottom of the screen.

Acceptable File Formats

Images: .jpeg .jpg .gif .png (with and without alpha transparency)
Video: .mp4

Please note that animated .gif files are not compatible

File Size

There is a max upload limit of 50mb but for best performance images should be under 10mb

DYA Artwork Size Specs

Billboard

Virtual Quick Start: 48’W x 14’H

Real World Quick Start: 

Suburban Highway: 48’W x 14’H
Highway Into City: 48’W x 14’H
Rural Road: 22’ 8”W x 10’ 5”H
Downtown: 32’W x 16’H

Bus – Side Top & Bottom

Side Bottom: 30″H x 144″W
Side Top (partial): 14.5″H x 144″W
Side Top (full): 14.5″H x 458″W
Tail: 21″H x 72″W

Bus – Single Side Panel

Bus King-Side Ads: 30″H x 144″W
Bus Queen-Side Ads: 30″H 88.5″W
Tail of Bus: 21″H x 72″W

Taxi

48″W x 14”H

Bus Shelter

48″W x 69″H

Please note: Artwork does not need to be real world size but should use the same aspect ratio. For Example, artwork that is 4800px x 1400px will work better than artwork that is set to be 48’ x 14’.  Very large files can cause Drive Your Art performance issues.

What if I experience an issue while using Drive Your Art^®?

Contact our support team to let them know what happened and they will work with you to provide a resolution.

How can I submit my requests for improvement?

Please submit any ideas or requests for improvement to out team via the form on the Contact page.